Contact us
Have a question, feature request, or found a bug? We’re a small team and we read everything. Pick the fastest channel below or send us a message directly.
Questions about SpySense, partnerships, or press — we usually reply within 24 hours.
hello@hiddencameradetector.orgApp not working as expected? Include your device model and OS version so we can help faster.
support@hiddencameradetector.orgSend us a message
Fill out the form below and we’ll get back to you as soon as we can.
We aim to respond within 24 hours on weekdays. Premium subscribers receive priority support and are typically answered within a few hours.
Before you write
The scan isn’t detecting anything — is it working?
Yes — a clean scan is a good result. SpySense only alerts when it detects signals consistent with a hidden device. If you’d like to verify your phone’s sensors are functioning, point the infrared sweep at any TV remote while pressing a button.
How do I cancel or manage my subscription?
Subscriptions are managed through your App Store or Google Play account, not inside SpySense. Go to Settings → Subscriptions on your device to change or cancel your plan.
Can I request a refund?
Refunds are handled by Apple or Google, depending on where you subscribed. You can request one through your purchase history in the App Store or Google Play Store. See our refund policy for details.
I have a press or partnership inquiry.
Please use the form above and select “Press & media” or “Partnership” as the topic, or email us directly. We’re open to working with journalists, travel platforms, and safety organizations.
SpySense is built by a small, independent team. We don’t outsource support and we don’t use bots. When you write to us, a real person reads it.